FINANCE HUB PRO BILISIM VE TEKNOLOJI SAN. TIC. LTD. STI., we are committed to providing high-quality financial market signals and trading insights through our platform, FinanceHubPro.com. If you are not satisfied with your purchase, please review our refund policy outlined below.

1. General Refund Policy

  • Refund requests must be made within 7 days  of the original purchase date.
  • Refunds are only applicable to first-time purchases of subscription-based services.
  • Renewals and recurring subscription payments are non-refundable.

2. Eligibility for Refunds

A refund may be granted under the following conditions:

  • If there is a technical issue that prevents you from accessing the purchased service, and we are unable to resolve it within a reasonable timeframe.
  • If the service does not function as described and a detailed explanation is provided.
  • If you were mistakenly charged due to a system error.

3. Non-Refundable Items

  • One-time purchases, digital downloads, and instant-access products.
  • Services that have already been utilized or consumed.
  • Refund requests based solely on personal preference or market performance.

4. How to Request a Refund

To request a refund, please contact our support team at [email protected] with the following details:

  • Your full name and email address associated with the purchase.
  • The transaction ID or proof of payment.
  • A detailed explanation of the reason for your refund request.

Our team will review your request and respond within 7 business days.

5. Processing Refunds

  • Approved refunds will be processed within 7 business days.
  • Refunds will be issued to the original payment method used for the purchase.
  • We are not responsible for any processing delays caused by banks or payment providers.

6. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.

For further inquiries, please contact us at [email protected].

Company Address: Ataturk Mah. Ertugrul Gazi Sk. Metropol Istanbul Sitesi C1 Blok No 2B / 376, Atasehir / Istanbul.